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We do this on a per-ticket basis to allow us to provide a 24/7 booking service and order processing, this also covers our staff, customer services, credit card commissions and all the other costs associated with running our business.

The actual amount we charge is negotiated with the venue or promoter for each individual event, and it is non-refundable in the event of a cancellation.

It is possible that your email confirmation from us has been mistakenly filtered by this service; so if you do not receive email confirmation from us within 48 hours, please check your Junk Mail and/or Deleted Files folders first.

If you still cannot find your confirmation email, you can request for it to be resent - by logging into our Customer Services area here.

Contact Customer Services Online here if you wish to make an enquiry about your existing order.

We only take payments by credit or debit cards, See gift vouchers or Theatre Tokens.

If you wish to pay by these methods, you should contact the venue directly to see if they can help.

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To redeem a See gift voucher, you will need to call us on 08 (calls cost 13p per minute plus network extras), as they can not currently be used online.

To browse for an event, click on the relevant event link (for example, "Theatre"), you will then be shown top sellers and new events in that category.

You can also browse our A-Z listing of all the artists we have on sale/coming on sale soon.

You can call our telephone booking hotline on 08 (calls cost 13p per minute plus network extras) available 24 hours a day.

You can also call our dedicated West End Theatre booking line on 08 (calls cost 13p per minute plus network extras).

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